Tollring Support Portal | Home

Greetings and welcome to the Tollring Support Portal!

As the primary support portal for Tollring customers, this platform serves as the central hub for all your support needs. We want to ensure that you receive the best assistance possible, which is why we have dedicated Help Centers for customers using specific products.

 Click Here for Analytics 365 Support 
 Click Here for Mitel Business Analytics Support 
Click Here for iCallSuite Support for Webex Calling 

To ensure efficient handling of your inquiries, it is crucial that you submit tickets to the appropriate Help Center that corresponds to your specific product.

At Tollring, we value your feedback and aim to continually improve our services. Once a ticket has been resolved, you will have the opportunity to provide your happiness rating and offer feedback.

Thank you for choosing Tollring. We are here to assist you!

Click here for Support Portal User Guide and Video Tutorials



    What Department Should I Select? 

    Select Hosted Support Department for Cloud Call Analytics, Call Recording & Fraud Management

    (Branded iCall Suite or your own brand)

    Login access to iCall Suite (Cloud) is via a URL in a web browser. Application colours, modules and logo may vary depending on brand. The application can be recognised by its grey navigational menu bar which is always displayed at the top of the screen.



    Select On Premise Support Deparment for Desktop Call Analytics & Call Recording (Desktop app installed on-premise)

    Login access to iCall Suite (Desktop) is via a desktop application.  The application can be recognised by its folder-structure menu in the left-hand panel.